Frequently Asked Questions

Food

  • In your kitchen! We bring the cook to you so you can experience all the benefits of a personal cook. Enjoy the aromas that fill your home and the freshness of a home-cooked meal, not one that comes out of a box or bag.

  • Cookonnect chefs shop at local grocery stores for your ingredients. Our goal is to provide fresh, healthy ingredients while taking grocery shopping off of your to do list.

  • We understand that everyone has unique preferences when it comes to food. Our chefs are trained to accommodate various palates and dietary needs, including picky eaters. During the booking process, you can provide specific instructions or dietary restrictions for the chef to consider when preparing your meals. Additionally, our chefs are skilled at adapting recipes to suit individual tastes, ensuring that even the pickiest eaters can enjoy a delicious meal.

  • The primary benefit of personal cooking is the level of customization you can enjoy. If you’re following a specific diet, have picky eaters, or just diverse preferences, a Cookonnect chef can accommodate you. When booking, you can provide specific instructions for the chef to consider when preparing your meals. This helps us manage your allergies, dietary requirements, and determine the best ingredients to use.

Chefs

  • Cookonnect chefs are local cooks who have experience working in professional kitchens including restaurants and catering kitchens. They have honed their skills through formal and informal training and provide high quality meal preparation services at a cost that makes it possible for your family to enjoy their talents. Each chef is required to maintain food safety certification and has passed a thorough, 5-point review by Cookonnect which includes interviews, a background check, and reference checks.

  • Tipping your chef is easy and greatly appreciated. After each service, you'll receive an email with instructions on how to tip your chef. While tipping is not required, it's a wonderful way to show appreciation for their culinary skills and hard work. Rest assured that 100% of tips go directly to our chefs.

  • Typically, our chefs bring only their knives. They utilize the equipment available in your kitchen to prepare delicious meals to your liking.

  • On average, chefs spend approximately 2-4 hours in your home. However, this can vary based on factors such as the size of your order and any specific requests you may have. Rest assured that our chefs strive to work efficiently while maintaining the highest standards of culinary excellence.

  • The chef visits your home once to complete the entire service. They arrive with the necessary ingredients, prepare all the food onsite, and clean up after themselves before leaving. This ensures a seamless experience without the need for multiple visits.

  • All our chefs must maintain food safety certification and undergo a rigorous 5-point review process. This includes both tasting & formal interviews, background checks, and reference verification conducted by Cookonnect.

Booking & Pricing

  • Our pricing is straightforward and all-inclusive, from ingredients to the chef's time. Plus, the more you order, the more you save. For subscription plans, you'll be charged monthly, ensuring convenience and flexibility, and receive 10% off your services each month.

  • A subscription with Cookonnect is a convenient way to enjoy our chef-prepared meals regularly. With a subscription, you receive our services at least once per month on an ongoing basis. Benefits of subscribing include:

    10% off: Enjoy a discount on each service when you subscribe

    Request a Chef: Have the flexibility to request your favorite chef for your service

    Broader Menu: Gain access to a wider selection of dishes, ensuring variety and excitement with every order

  • No, signing up for a subscription is not required. You can book a service whenever you need it! This flexibility allows you to enjoy Cookonnect on your terms, whether you prefer occasional or recurring meals.

Other

  • Our chefs are very experienced with various kitchens and work environments, so can adjust to your needs and space. We just ask that you clear a space of at least 3’ x 2’ so your chef can chop, mix, and make dinner happen!

  • No, we do not offer delivery services. Instead, our chefs come to your house and prepare each dish in your kitchen. They leave any leftovers with you, ensuring a convenient and highly customizable meal service in the comfort of your own home.

  • We'd love to hear from you! Please call us at 404-917-0203.